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Automate Release Notes

Please see the release notes for the latest versions of CloudM Automate below.


CloudM Automate Release 3.3.0.3 — 28th May 2026

This release relaxes validation on profile fields that previously blocked customers using HR system integrations, along with bug fixes and UI polish following the Saturn rollout.

Profile field improvements

  • Free-text Manager and Assistants fields — the Manager and Assistants fields on a user's Google Workspace profile now accept any text value, not just valid email addresses. This unblocks customers whose HR systems populate these fields with names rather than emails, and means profiles imported in bulk with name-only manager values are no longer "stuck" for future edits.

Note on the 'Is Manager' field: the Is Manager attribute (used to identify managers and to build Smart Teams of managers) will only be set for users whose Manager field is populated with a valid Google Workspace email address. This is the only way we can link the Manager value back to a CloudM account. Manager fields containing a name or other free-text value will not be reflected in Is Manager or in Smart Teams that filter on it.

  • Free-text email forwarding address — the forwarding address picker under Email Settings now accepts free-text entries.
  • More flexible filters — profile filters across Offboarding Status (live and historic), Logs, and the Users directory now accept free-text input rather than requiring selection from suggestions.

Bug fixes

  • Move-to-OU offboarding trigger — fixed an issue where moving a user to a new OU via Automate would check the "Offboard Users moved to this OU" setting on the user's previous OU rather than their new one. The destination OU's setting is now correctly used. Moves performed in admin.google.com and synced into Automate were unaffected.
  • Predefined roles in Add Assignment modal — the predefined ADMIN and USER roles are no longer listed when adding a role assignment to a user (they could previously be selected but produced an error on save).
  • Offboarding logs link — fixed an incorrect link on failed offboarding steps that went to an error page.
  • Email signature scheduled date picker — selected dates are now displayed back in the picker once chosen, confirming the selection.
  • Backup stats reliability — resolved a backend error that could prevent backup statistics from loading for some domains.

UX improvements

  • Improved loading experience — pages that occasionally take longer to load (such as Workflows) now show a skeleton loader.
  • OU selection in Offboarding Workflows — selecting an OU in the workflow OU tree no longer scrolls the tree back to the top.

CloudM Automate Release 3.3.0 — 29th April 2026

This is our biggest interface update to date. The Saturn UI redesign — previously available as an opt-in preview via CloudM Labs — is now the default experience for all customers, along with the retirement of several legacy features.

Navigation

The Automate section in the navigation has been renamed to Workflows, better reflecting what it does.

Users

  • New Create User wizard — creating a user is now a clean four-step guided flow: Basic information, Licences, Organisation, and User details. This replaces the previous single-screen form.
  • Full-page user profiles — selecting a user now opens a full-page view rather than a slide-out panel, giving you more room to work.
  • Improved user actions — actions are now organised into four clearly labelled groups: Access & Security, Mail & Calendar, Offboard, and User details, making it easier to find what you need quickly.

Roles

  • Grouped role sections — roles are now organised into sections: Administrator, User Management, Group Management, Security, Logs, Backup, Archive, Workflows, and Signatures. This makes it much easier to find the specific role you're looking for rather than scrolling through a flat list.
  • Select all per section — you can now select all roles within a group in a single click, rather than ticking each role individually.

Other redesigned pages

The following pages have also been redesigned with cleaner layouts and improved navigation:

  • Offboarding Workflows — updated workflow builder and configuration screens.
  • Offboarding Status — tabs renamed to Currently processing and Historic. Selecting a user now opens a full-page detail view.
  • Domain Settings — Notifications has moved to its own dedicated page under Settings.
  • Logs — refreshed layout with improved filtering.
  • Email Signature Management — updated interface for managing and assigning signatures.
  • Email Signature Library — refreshed layout for creating & editing signatures

Feature retirements

  • Onboarding Workflows — retired. Onboarding use cases can be handled using Workflows with appropriate trigger and step configuration.
  • External Contacts — retired. External Profiles and External Groups are not affected and remain available.
  • Smart Contacts — retired. Smart Teams remain the recommended way to create dynamic, rule-based groups of users.

CloudM Automate Release 3.1.0.4 — 18th February 2026

This release includes bug fixes and improvements to enhance platform stability and user experience.

Improvements

Enhancement Description Article
CloudM AI Assistant Integrated a new Zendesk Messaging Widget. Whether you're looking for troubleshooting tips, product information, or need to create a support ticket, the AI Assistant can help.

Bug fixes

  • Fixed subscription renewal messaging — updated in-product renewal banners to remove the broken Renew Now link and provide correct guidance to contact Customer Success for renewals.
  • Resolved Send As alias default selection issue — fixed a bug where adding a new Send As alias would automatically override the user's existing default selection. The system now correctly retains the original default.
  • Improved email settings error handling — resolved errors that could occur when modifying user send-as aliases with multiple existing aliases.
  • Fixed OU sync contention issues — resolved errors affecting organisational unit syncs that were preventing profile syncs for multiple customers.

▸ Previous versions (2.9.0 – 3.1.0) — select to expand

CloudM Automate Release 3.1.0 — 14th January 2026

Enhancement Description Article
CloudM Labs Customers can now access beta features before they are widely available by requesting access via CloudM Labs, available as a new Settings page. CloudM Labs
New Signatures UI [Behind Labs] A complete overhaul of the Signatures UI, available as an opt-in via CloudM Labs. CloudM Labs
New Automate Status Page [Behind Labs] A redesigned Automate Status page with UX improvements to filtering, pagination, and selection, available via Labs. CloudM Labs

CloudM Automate Release 2.17.5 — 3rd December 2025

Improvements & fixes

  • Enhanced offboarding logic for reactivated users — if an admin reactivates a user in Google Workspace during an offboarding process, CloudM Automate now automatically detects this and fails the offboarding workflow with a clear error message, preventing accidental data loss.
  • Transfer Contacts labelling — the Transfer Contacts step now correctly retrieves and applies the intended label name to transferred contacts.
  • Rename User workflow fix — steps immediately following a Rename User action now correctly recognise the new email address, preventing subsequent workflow failures.

CloudM Automate Release 2.17 — 30th July 2025

Enhancement Description Article
Email notification granularity Admins can now configure the granularity of domain notifications they receive, or opt out entirely. Notification Settings
Signature sync & Group Send As Instant sync: Signature changes now sync near-instantly, replacing the previous 24-hour delay. Group Send As: You can now add a group send-as signature that dynamically applies based on the email address the user is sending from. Group Send-As Signatures
Calendar migration modes The Calendar Migration step now offers two modes — Legacy Mode (CloudM's previous method) and Google API Mode (using the official Google API). Offboarding Policy and Process

Improvements & bug fixes

  • Archive step flexibility — updated to allow greater flexibility if a user has previously been archived during an offboarding attempt.
  • Workflow expiry logic — a workflow will now fail if premium workflow steps have expired, as a data loss prevention measure.
  • Logs API — logs are now accessible to third parties via API. Learn how to connect.

CloudM Automate Release 2.16 — 25th March 2025

Enhancement Description Article
Dashboard split The dashboard has been separated into two distinct views: Domain Insights and Automate Exclusive, for quicker at-a-glance health checks and access to pressing tasks. Dashboard
Google Data Transfer API enforcement The Transfer Ownership of Documents step now enforces use of Google's Data Transfer API to improve reliability and fault tolerance. Data Transfer API Limitations
Resource allocation skip Added an option to skip the Prompt for Resource Allocation step after a specified number of days, preventing workflows from stalling if the step is not completed. Offboarding Policy

Improvements & bug fixes

  • Performance — improved loading times for the Offboarding Workflow screen.
  • Archive step logic — the Archive step is now skipped if the user was successfully archived in a previous offboarding. The step also no longer stalls if the target user's Drive is disabled.
  • OU creation — fixed an issue where creating an Organisational Unit with a trailing space caused errors.
  • UI updates — the sidebar menu now collapses correctly, and the Backup dashboard has been updated to match the new UI styling.

CloudM Automate Release 2.15.2 — 5th November 2024

Enhancement Description Article
Flexible & repeatable offboarding steps Steps within workflows are now repeatable and flexible, allowing customisable workflows to match specific organisational policies. Note: initial and final steps remain fixed and cannot be reordered. Offboarding Workflow Configuration

Improvements & bug fixes

  • Signature profile images — automated input of Google Profile Images to Signatures, replacing the need for manual retrieval.

CloudM Automate Release 2.15 — 29th October 2024

Enhancement Description Article
Move OU offboarding trigger Added a setting to trigger offboarding workflows when a user is moved to a specific target OU. Enabled via the Workflow Settings tab on the Offboarding Workflows page. Moving OU to Trigger Offboarding

Improvements & bug fixes

  • Failed workflow retention — following customer feedback, failed workflows now remain in the Failed state indefinitely rather than auto-archiving after one week.

CloudM Automate Release 2.14 — 20th August 2024

Enhancement Description Article
Removal of Passwords and Login Controls The Passwords and Login Controls feature has been removed from the Automate module. Since users now log in via Google Sign-In, this feature is no longer necessary. Note: Google Workspace passwords can still be updated through CloudM. N/A

CloudM Automate Release 2.13 — 22nd July 2024

Enhancement Description Article
Log Notifications Users can now configure email notifications for specific log events such as backup failure or user deletion. You can specify the event type, frequency, and recipients. Log Notifications

Improvements & bug fixes

  • Smart Teams — fixed a bug where Smart Teams were not obeying the selected priority order.
  • Tags — resolved an issue preventing the saving of tags containing specific symbols.
  • Performance — general frontend performance enhancements.

CloudM Automate Release 2.12.0 — 7th May 2024

Enhancement Description Article
Removal of Migrate & AD Connector The Migrate menu item and AD Connector integration have been discontinued to focus on core product development. N/A
Smart Teams moved to Directory Smart Teams has moved under the Directory menu as it is a core feature shared across all CloudM modules. Smart Teams

CloudM Automate Release 2.11.0 — 6th March 2024

Improvements

  • Calendar resource removal — in the Migrate Calendar step, the Remove Resources option now only applies to future events, preserving historical data.
  • Bulk retry — it is now possible to bulk retry failed offboardings.
  • Service accounts for Backup — Backup customers can now provide a domain-wide delegated service account via a new area in Settings. Learn more.

CloudM Automate Release 2.10.1 — 8th February 2024

Enhancement Description Article
Workflow Email Templates Admins with permission can now edit the email templates sent during offboarding workflows. Note: the $workflowGeneratedContent variable must be included in all templates. Workflow Email Templates
Scheduled offboarding You can now schedule a user offboarding for a specific date and time (GMT) via Users > More actions > Set end date & time. Users Actions
Manager insights & replacement Insight: new dashboard stat showing users whose Manager is suspended or deleted. Action: new offboarding step — Remove or Replace User as Manager — to update the Manager field on associated profiles. Dashboard

CloudM Automate Release 2.9.1 — 5th December 2023

Enhancement Description Article
Microsoft feature removal Due to Microsoft deprecating Remote PowerShell, unsupported features have been removed from the Microsoft Automate platform. N/A
Inactive user search Enhanced search for inactive users using lastLogin queries (e.g. NOT lastLogin within 56days). Dashboard statistics now also show inactivity for 60 and 90 days. Search Fields

CloudM Automate Release 2.9.0 — 15th November 2023

Enhancement Description Article
Assign Google Workspace License step A new offboarding step that ensures a user has a valid Google Workspace licence (by removing an AU licence or assigning a Cloud Identity licence) so that subsequent steps like Archive or Transfer Ownership can complete successfully. Offboarding Policy
Smart Team signature sync You can now manually sync email signatures at the Smart Team level via Actions > Sync Email Signatures. Smart Teams
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