Please see the release notes for the latest versions of CloudM Automate below.
CloudM Automate Release 3.3.0.3 — 28th May 2026
This release relaxes validation on profile fields that previously blocked customers using HR system integrations, along with bug fixes and UI polish following the Saturn rollout.
Profile field improvements
Free-text Manager and Assistants fields — the Manager and
Assistants fields on a user's Google Workspace profile now accept any text
value, not just valid email addresses. This unblocks customers whose HR systems
populate these fields with names rather than emails, and means profiles imported
in bulk with name-only manager values are no longer "stuck" for future edits.
Note on the 'Is Manager' field: the Is Manager attribute
(used to identify managers and to build Smart Teams of managers) will only
be set for users whose Manager field is populated with a valid Google
Workspace email address. This is the only way we can link the Manager value
back to a CloudM account. Manager fields containing a name or other free-text
value will not be reflected in Is Manager or in Smart Teams that filter on it.
Free-text email forwarding address — the forwarding address
picker under Email Settings now accepts free-text entries.
More flexible filters — profile filters across Offboarding
Status (live and historic), Logs, and the Users directory now accept free-text
input rather than requiring selection from suggestions.
Bug fixes
Move-to-OU offboarding trigger — fixed an issue where moving
a user to a new OU via Automate would check the "Offboard Users moved to
this OU" setting on the user's previous OU rather than their new
one. The destination OU's setting is now correctly used. Moves performed
in admin.google.com and synced into Automate were unaffected.
Predefined roles in Add Assignment modal — the predefined
ADMIN and USER roles are no longer listed when adding a role assignment to
a user (they could previously be selected but produced an error on save).
Offboarding logs link — fixed an incorrect link on failed
offboarding steps that went to an error page.
Email signature scheduled date picker — selected dates are
now displayed back in the picker once chosen, confirming the selection.
Backup stats reliability — resolved a backend error that
could prevent backup statistics from loading for some domains.
UX improvements
Improved loading experience — pages that occasionally take
longer to load (such as Workflows) now show a skeleton loader.
OU selection in Offboarding Workflows — selecting an OU
in the workflow OU tree no longer scrolls the tree back to the top.
CloudM Automate Release 3.3.0 — 29th April 2026
This is our biggest interface update to date. The Saturn UI redesign — previously
available as an opt-in preview via CloudM Labs — is now the default experience
for all customers, along with the retirement of several legacy features.
Navigation
The Automate section in the navigation has been renamed to
Workflows, better reflecting what it does.
Users
New Create User wizard — creating a user is now a clean
four-step guided flow: Basic information, Licences, Organisation, and User
details. This replaces the previous single-screen form.
Full-page user profiles — selecting a user now opens a full-page
view rather than a slide-out panel, giving you more room to work.
Improved user actions — actions are now organised into four
clearly labelled groups: Access & Security, Mail & Calendar, Offboard,
and User details, making it easier to find what you need quickly.
Roles
Grouped role sections — roles are now organised into sections:
Administrator, User Management, Group Management, Security, Logs, Backup,
Archive, Workflows, and Signatures. This makes it much easier to find the
specific role you're looking for rather than scrolling through a flat list.
Select all per section — you can now select all roles within
a group in a single click, rather than ticking each role individually.
Other redesigned pages
The following pages have also been redesigned with cleaner layouts and improved
navigation:
Offboarding Workflows — updated workflow builder and configuration
screens.
Offboarding Status — tabs renamed to
Currently processing and Historic. Selecting
a user now opens a full-page detail view.
Domain Settings — Notifications has moved to its own dedicated
page under Settings.
Logs — refreshed layout with improved filtering.
Email Signature Management — updated interface for managing
and assigning signatures.
Onboarding Workflows — retired. Onboarding use cases can
be handled using Workflows with appropriate trigger and step configuration.
External Contacts — retired. External Profiles and External
Groups are not affected and remain available.
Smart Contacts — retired. Smart Teams remain the recommended
way to create dynamic, rule-based groups of users.
CloudM Automate Release 3.1.0.4 — 18th February 2026
This release includes bug fixes and improvements to enhance platform stability
and user experience.
Improvements
Enhancement
Description
Article
CloudM AI Assistant
Integrated a new Zendesk Messaging Widget. Whether you're looking
for troubleshooting tips, product information, or need to create
a support ticket, the AI Assistant can help.
Bug fixes
Fixed subscription renewal messaging — updated in-product
renewal banners to remove the broken Renew Now link and provide correct guidance
to contact Customer Success for renewals.
Resolved Send As alias default selection issue — fixed a
bug where adding a new Send As alias would automatically override the user's
existing default selection. The system now correctly retains the original
default.
Improved email settings error handling — resolved errors
that could occur when modifying user send-as aliases with multiple existing
aliases.
Fixed OU sync contention issues — resolved errors affecting
organisational unit syncs that were preventing profile syncs for multiple
customers.
▸ Previous versions (2.9.0 – 3.1.0) — select to expand
CloudM Automate Release 3.1.0 — 14th January 2026
Enhancement
Description
Article
CloudM Labs
Customers can now access beta features before they are
widely available by requesting access via CloudM Labs,
available as a new Settings page.
CloudM Automate Release 2.17.5 — 3rd December 2025
Improvements & fixes
Enhanced offboarding logic for reactivated users
— if an admin reactivates a user in Google Workspace during an offboarding
process, CloudM Automate now automatically detects this and fails
the offboarding workflow with a clear error message, preventing accidental
data loss.
Transfer Contacts labelling — the Transfer Contacts
step now correctly retrieves and applies the intended label name
to transferred contacts.
Rename User workflow fix — steps immediately following
a Rename User action now correctly recognise the new email address,
preventing subsequent workflow failures.
CloudM Automate Release 2.17 — 30th July 2025
Enhancement
Description
Article
Email notification granularity
Admins can now configure the granularity of domain notifications
they receive, or opt out entirely.
Instant sync: Signature changes now
sync near-instantly, replacing the previous 24-hour delay.
Group Send As: You can now add a group
send-as signature that dynamically applies based on the
email address the user is sending from.
The dashboard has been separated into two distinct views:
Domain Insights and
Automate Exclusive, for quicker at-a-glance
health checks and access to pressing tasks.
Added an option to skip the Prompt for Resource Allocation
step after a specified number of days, preventing workflows
from stalling if the step is not completed.
Performance — improved loading times for the Offboarding
Workflow screen.
Archive step logic — the Archive step is now skipped
if the user was successfully archived in a previous offboarding.
The step also no longer stalls if the target user's Drive is disabled.
OU creation — fixed an issue where creating an Organisational
Unit with a trailing space caused errors.
UI updates — the sidebar menu now collapses correctly,
and the Backup dashboard has been updated to match the new UI styling.
CloudM Automate Release 2.15.2 — 5th November 2024
Enhancement
Description
Article
Flexible & repeatable offboarding steps
Steps within workflows are now repeatable and flexible,
allowing customisable workflows to match specific organisational
policies. Note: initial and final steps remain fixed
and cannot be reordered.
Signature profile images — automated input of Google
Profile Images to Signatures, replacing the need for manual retrieval.
CloudM Automate Release 2.15 — 29th October 2024
Enhancement
Description
Article
Move OU offboarding trigger
Added a setting to trigger offboarding workflows when
a user is moved to a specific target OU. Enabled via
the Workflow Settings tab on the Offboarding Workflows
page.
Failed workflow retention — following customer feedback,
failed workflows now remain in the Failed state indefinitely rather
than auto-archiving after one week.
CloudM Automate Release 2.14 — 20th August 2024
Enhancement
Description
Article
Removal of Passwords and Login Controls
The Passwords and Login Controls feature has been removed
from the Automate module. Since users now log in via
Google Sign-In, this feature is no longer necessary.
Note: Google Workspace passwords can still be updated
through CloudM.
N/A
CloudM Automate Release 2.13 — 22nd July 2024
Enhancement
Description
Article
Log Notifications
Users can now configure email notifications for specific
log events such as backup failure or user deletion. You
can specify the event type, frequency, and recipients.
Calendar resource removal — in the Migrate Calendar
step, the Remove Resources option now only applies to future events,
preserving historical data.
Bulk retry — it is now possible to bulk retry failed
offboardings.
Service accounts for Backup — Backup customers can
now provide a domain-wide delegated service account via a new area
in Settings.
Learn more.
CloudM Automate Release 2.10.1 — 8th February 2024
Enhancement
Description
Article
Workflow Email Templates
Admins with permission can now edit the email templates
sent during offboarding workflows. Note: the
$workflowGeneratedContent
variable must be included in all templates.
Insight: new dashboard stat showing
users whose Manager is suspended or deleted.
Action: new offboarding step — Remove
or Replace User as Manager — to update the Manager field
on associated profiles.
Due to Microsoft deprecating Remote PowerShell, unsupported
features have been removed from the Microsoft Automate
platform.
N/A
Inactive user search
Enhanced search for inactive users using
lastLogin
queries (e.g.
NOT lastLogin within 56days).
Dashboard statistics now also show inactivity for 60
and 90 days.
CloudM Automate Release 2.9.0 — 15th November 2023
Enhancement
Description
Article
Assign Google Workspace License step
A new offboarding step that ensures a user has a valid
Google Workspace licence (by removing an AU licence or
assigning a Cloud Identity licence) so that subsequent
steps like Archive or Transfer Ownership can complete
successfully.