Please see the release notes for the latest version of CloudM Archive below.
Archive Release 2.8
Release Date: March 2026 - Date TBC
Enhancement: Google Drive — Folders with Limited Access
CloudM Archive & Backup now supports Google Drive's Limited Access feature, ensuring restricted folder permissions are correctly captured and restored. In some cases, restored files may appear wrapped in a folder — this is expected and required to correctly enforce Google's access rules.
Related Links:
Archive Release 2.7
Release Date: 3rd December 2025
NEW FEATURE: Archive and Restoration of Google Chat
We have introduced full support for archiving and restoring Google Chat (Direct Messages and Group Direct Messages).
For a comprehensive breakdown of supported data types, specific exclusions (such as Spaces), and limitations, please refer to:
Supported Features and Exclusions
Configuration Requirements:
- Select 'Chat': A new option is available to select 'Chat' as an archive item.
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Prerequisites: Requires Domain Wide Delegation and the Google Chat App to be configured with the relevant scopes.
Provide a Google Cloud service account with domain-wide delegation
Impact on Existing Data
This feature replaces the legacy Google Hangouts integration. For details on how this affects historical data and retention policies, please see:
Google Chat Support & Hangouts Deprecation
Improvements & Fixes
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Archive users with an AU Licence:
The workflow will now successfully Archive a user with an existing AU licence without needing to temporarily assign Google licences. Previously, this step would be skipped, causing failure. -
Archive Suspended Users (Available on Request):
It is now possible to archive suspended users. This feature currently requires backend configuration. Please submit a request to support.cloudm.io to enable this. -
Drive Restoration Folder Name:
Improved the 'Restore to custom folder name' option. It now allows you to specify a name or defaults to 'CloudM Restorations' if left empty. -
Minor UI Improvements:
- 'Partial Restoration' Renamed: Now labeled "Item Restoration".
- Time Elapsed: Added a 'Time Elapsed' field on Archive Restoration at the user level.
- Storage Bucket: Added 'Archive storage bucket' column and filter to the Archive status page.
Related Links
- Supported Features and Exclusions
- Provide a Google Cloud service account with domain-wide delegation
- Google Chat Support & Hangouts Deprecation
- How to Restore Archived Data
Previous Versions (2.0 - 2.6) - Click to expand
Archive Release 2.6 - 20th May 2025
| Enhancements | Description | Links to article(s) |
| Distinguish folders and files in archive count |
When performing a full or partial restoration, there is a total count column on the restoration status page. Selecting the entry now displays the individual count per file type, distinguishing between folders and files. |
Updated - How to use the Status sections |
Improvements & Bug Fixes:
- Internal Enhancement: Ability to remove backup and archive data when a customer leaves CloudM.
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Bug Fix - Archive Purging Defect:
- Filtering: Archived user records can now be filtered by "Purging" or "Purge Failed" status.
- Manual Restart: The purging process can be manually restarted for selected users.
- Safety: Purging can only be restarted if the task has been in progress for at least 24 hours.
Archive Release 2.5 - January 8th 2025
| Enhancements | Description | Links to article(s) |
| Increase Import Limit in Archive | Previously limited to one import at a time. We have increased the limit to allow for batches of 20 imports simultaneously. | Data Import from CloudM Migrate Section |
Improvements & Bug Fixes:
- Bug fix: Resolved an issue where the archive step would get stuck if the target user drive was disabled. It now fails to start with an appropriate log message.
Archive Release 2.4 - September 25th 2024
| Enhancements | Description | Links to article(s) |
| Display Restoration Progress | The UI now shows how many items are left to restore (e.g., "40/520 items restored"), rather than just an "in progress" status. | How to use the Status sections |
Improvements & Bug Fixes:
- Purge selection now persists across multiple pages.
- Archive filters have been improved for better user experience.
Archive Release 2.3 - July 2nd 2024
| Enhancements | Description | Links to article(s) |
| Manual Purge for Archive | You can now manually purge (delete) a user from Archive without waiting for the automated retention policy. Requires 'Purge Archive Users' permission. | How to manually purge data |
Improvements & Bug Fixes:
- Removed 'Search by Recipient' from partial restoration filters due to lack of usage.
- Upgraded infrastructure to the latest version of Cloud Functions.
Archive Release 2.2 - April 17th 2024
| Enhancements | Description | Links to article(s) |
| Re-design of 'Data Import from CloudM Migrate' |
Improvements to stability and reliability, plus UI changes:
|
Data Import from CloudM Migrate section |
Archive Release 2.1 - January 17th 2024
| Enhancements | Description | Links to article(s) |
| Full restoration | Ability to restore the whole user (Mail, Drive, and Chat) in one go. | How to run a restoration |
| UI changes | Split Restoration into Partial/Full sections; split Status into Restoration/Archive sections. | N/A |
Archive Release 2.0 - November 15th 2023
| Enhancements | Description | Links to article(s) |
| Audit logs | Audit log entries added when a user views an archived profile. | N/A |
| New storage bucket regions | Expanded supported storage regions for the storage bucket. | Set up your Archive storage bucket |
| UI Updates | Better distinction of Archive phases (Archive vs Archive Vault) in the UI. | N/A |
Improvements & Bug Fixes:
- Updated development platform to .NET 8.
- Updated NuGet package versions.