Skip to main content

How to manually purge (delete) users' data from Archive?

Archived data outside its retention period is purged (deleted) automatically. If you have set indefinite retention, archived data is never purged automatically. You can manually purge users at any time.

Purging cannot be undone. Once triggered, all selected data is deleted from the Archive storage bucket, so check your selection before you continue.

Before you start

To purge users from Archive, your role must include the Purge Archive Users permission.

Manual purge lets you remove a user's archived data before the retention policy purges it, or remove data for users with indefinite retention.

Purge a user

  1. Go to Archive > Purge Archives.
  2. Select the users you want to purge.
  3. Click Purge Selected.
  4. Choose which data to purge: Mail, Drive or Chat.
  5. Check the selection in the confirmation step and confirm the purge. 

 

The Purge Archives page with users selected for purging

The purge confirmation step

Was this article helpful?
1 out of 1 found this helpful