Backup Release Notes

Find out what's new in the latest version of CloudM Backup.


Backup 1.5 (April 24th 2024)

Enhancements Description Links to article(s) in Knowledge Base
Folder Restoration

When you now go to run an Item Restoration for a user or Shared Drive you will see a point-in-time folder structure view, similar to if a user was viewing their Drive. 

You can adjust the date and time to view the historic folder structure. 

You now can view and restore all or some of a folder(s) contents directly back to Google Workspace. 

You can also now restore a single folder and multiple folders or a combination of individual items and folders. 

How to run a restoration from Backup

Backup 1.4 (Automate release 2.11.0) (March 6th 2024)

Enhancements Description Links to article(s) in Knowledge Base
Domain Wide Delegated Service account. 

As we are handling an ever growing amount of user data and to continue to provide a robust and scalable solution, we now require customers to provide us with their own GCP Service Account with domain wide delegated access into their Google Workspace tenant, to ensure we do not hit Google Workspace API Limitations.


Please see this Knowledge Base article to guide you through the required scopes and what action you will need to take. 

Provide a service account with domain-wide delegation.

Backup 1.4 (January 17th 2024)

Enhancements Description Links to article(s) in Knowledge Base
Item restoration

Ability to restore an individual backed up item directly to GWS.
Ability to restore multiple backed up items directly to GWS.

How to run a restoration

Backup stats in Dashboard

Small addition to Backup statistics in the CloudM Automate Dashboard - we are now displaying the total number of Users/Shared Drives next to "Users with Policy" and "Shared Drives with Policy"



Improvements/Bug Fixes: 

  • Improved handling of dependencies within interfaces to optimise performance of delta backups.
  • Expanded usage statistics to enhance our monitoring capabilities.


Backup 1.3.1 (November 15th 2023)

Enhancements Description Links to article(s) in Knowledge Base
Backup into AWS

Option to configure Amazon S3 as a storage destination for Backup.

Set up your Backup storage bucket in Amazon S3

Connect your Amazon S3 bucket

'Purge Backup' step in offboarding A new ‘Purge Backup’ step in CloudM Offboarding that triggers backup purge after x days. By default the number of days we wait before backup is purged is set to 30 days but the timeframe is customisable.
If a customer also has an Archive step we will make sure Archive happens first before the Purge Backup step.

How to purge backups

Offboarding Policy and Process for Google Workspace

Paused delta backups When a delta backup fails 5 times in a row we will:
  • put further delta backups on hold
  • trigger a notification to let users know what happened
  • set backup status as 'Requires Action'
  • have the ability to filter backups by Status
  • display information why the backup was paused
  • give an option to Resume backups
Audit logs An audit log entry is added when a user views a backed up user or Shared Drive in the 'Item restoration' section.
An audit log entry is added when a user downloads any backed up item(s) - Mail, Drive or Shared Drive.
Backup stats New stats added to the Home page within CloudM Automate.
When clicked, the first two in the list will open a slide out bar which will show a list of users/Shared Drives with policy, the rest will link to the Backup Status section for more detail.
The Backup Status section will only be visible if the user has the 'View backup status of user' permission.


Improvements/Bug Fixes: 

  • Added Deletion Prevention on our Datastores
  • Updated development platform to latest version .NET 8
  • Updated NuGet package versions in Backup APIs
  • Enhanced unit tests
  • Increased the Retry Backoff for reading Shared Drive permissions to prevent quota issues in the Drive API


Backup 1.2 (September 27th 2023)

Enhancements Description Links to article(s) in Knowledge Base
Default shared drives policy

Ability for users to:

  • Set a default Shared Drive policy to be assigned to all newly created Shared Drives
  • Assign a Shared Drive policy to all existing Shared Drives
  • Assign a Shared Drive policy to existing Shared Drives that don’t have a policy assigned yet

All impacted KB articles have been updated:

How to create a backup policy

How to assign a backup policy

Ability to view and restore own backups Users can view and restore their own backups of mail and drive data. How to view and restore your own backups
Manual purge Allows manual purging of backed up data of users and Shared Drives that no longer have an active backup policy and the data is within retention period. How to purge backups
Ability to see who has Backup enabled within CloudM Automate Any user with a completed initial backup will have the 'Has Backup' flag set to Yes in the Directory within CloudM Automate (indicated by a tickbox). How to see who has backup enabled


Improvements/Bug Fixes: 

  • Performance of backend services
  • Failure handling for initial backups - introduced automated retries for items that fail to back up.
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