This document provides the reference for CloudM Migrate licensing, detailing consumption rules, volume-based calculations for shared data, and technical behaviors for specific migration scenarios.
Licensing Fundamentals
CloudM Migrate licensing binds to the destination domain and the specific source-destination platform combination. A license is required for every unique destination entity (user, group, or shared repository). Licenses typically expire one year from issuance.
License Classes
| License Class | Best For | Consumption Rule |
|---|---|---|
| Google Workspace | Users, Shared Drives, and Spaces | 1 license per user. 1 license per 10GB for Shared Drives. |
| Microsoft: Mail Only | Email-only projects | 1 license per mailbox. |
| Microsoft: Unlimited Single User | Standard user migrations | 1 license per user (Mail, Drive, Calendar, Contacts). |
| Shared Data | SharePoint or Teams | 1 license per 100GB. |
How Licenses are Consumed
A license is consumed when a migration process starts for a specific destination entity. Once bound, unlimited delta passes can be performed at no additional cost.
Identity Tracking
- User Renames / Domain Switches: If a user is renamed in the destination during a delta phase (e.g.,
user@domain1.comtouser@domain2.com), no additional license is consumed. CloudM tracks the entity via its Backend Object ID. - Manual Typos: Running a migration with an incorrect Import Name consumes a license. Correcting the address and running the migration again consumes a second license, as the system identifies a new unique entity.
- Failed Provisioning: If a migration fails because the destination user does not exist, creating the user and retrying with the same Import Name does not consume an additional license.
Shared Data Licensing
Google Shared Drives
Google Shared Drives utilize a strict volume-based consumption model:
- Base Consumption: 1 license per Shared Drive (covers up to 10GB of data).
- Volume Increment: Drives exceeding 10GB consume 1 license per 10GB. For example, migrating a 100GB Shared Drive requires 10 licenses.
Microsoft SharePoint & Teams
SharePoint sites and document libraries are licensed per 100GB increment per destination site. This is a hard cap with no grace buffer.
- Volume Increment: 1 license per 100GB. Migrating 101GB to a single site consumes 2 licenses.
- Consolidation Example: Migrating 10 Google Shared Drives (450GB total) into a single SharePoint Site requires 5 licenses (450GB / 100GB, rounded up).
- Separation Example: Migrating 10 Google Shared Drives into ten separate SharePoint Sites requires a minimum of 10 licenses, regardless of data volume.
Specific Scenarios & Unlicensed Entities
User Consolidation
When merging multiple source accounts into a single destination account, the license follows the destination identity. Consolidating 100 source users into one destination mailbox consumes one license.
Microsoft 365 Exchange Online Archive
Migrating a Primary Mailbox and an Exchange Online Archive (EOA) requires two licenses. Because the primary mailbox and the archive contain separate datasets and require different migration configurations, they act as distinct source platforms.
Unlicensed Entities
The following entities do not consume a license:
- Google Groups (Source): Exporting the member list does not require a license. Message content extraction is not supported.
- Resource Calendars: Room and resource calendars migrate free of charge across all platform combinations.