The Users screen allows you to view, edit, and create users, and complete various actions on user accounts.
To navigate to the Users screen, select Directory > Users.
The Users screen displays a list of all users on the domain along with the total user count. Use the search bar at the top of the screen to find a specific user quickly rather than scrolling through the list.
Selecting a user opens their full profile page.
User profile page
The user profile page displays the following information:
- Organisational Hierarchy — Shows which Organisational Unit the user belongs to. Selecting the OU link opens the informational panel for that Organisational Unit.
- Profile icon — The current profile image. Selecting the camera symbol allows you to change the picture.
- Status — Displays whether the user is active or suspended.
- User name — Displays the account name.
- Employment details — Displays employment details such as role, department, company, employment status, and description as set in the Edit section.
- Account email address — Displays the account email address.
- Edit user — Select Edit User to edit the user's personal details. For a full list of editable fields, refer to the CloudM and Google Workspace: User Attribute Mapping Reference article.
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Actions — Select Actions to display a dropdown menu of available actions for the profile. Available actions depend on the permissions assigned to your account. Refer to the Users > Actions article for more details.
Email Signatures tier
On the Email Signatures tier, available user actions are limited to View Sig, Inspect Config/Permissions, Manage Roles, and Move User. Full Edit functionality is still available. See what's included in your tier →
Profile tabs
The user profile page is split into two tabs:
| Tab | Description |
|---|---|
| Profile | Displays additional profile details including last login time, addresses, manager, assistants, and web links. Also shows assigned Google Workspace licences, whether Google 2FA is enabled, and whether the user is tagged as a Manager on the domain. |
| Member of | Displays the Smart Teams and Groups the user belongs to. You can add the user to a group by setting their role (Member, Manager, or Owner), searching for the required group or team, and selecting Add. To remove the user from a group or team, select the arrow symbol next to the group. |
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