CloudM Automate is available on four tiers. This article summarises what each tier includes so you can quickly check what's available to you. For detailed information on any feature, refer to the relevant KB article.
Not sure which tier you're on? Your current tier is shown as a badge next to the CloudM logo in the product header.
Services by tier
This table shows which CloudM Automate services each tier includes. The table further down breaks each service into individual features.
| Service | Email Signatures | Essential | Pro | Enterprise |
|---|---|---|---|---|
| Email Signatures | Full access | Full access | Full access | Full access |
| Directory |
Optimised Mailbox Delegation not available.
|
Full access | Full access | Full access |
| Drive Management | Not available |
My Drive and Shared Drive visibility Full control of any user's My Drive. View-only access to Shared Drives.
|
Adds Shared Drive actions Act on Shared Drives one drive at a time.
|
Full access Adds bulk actions and Bulk Query.
|
| Workflows | Not available | 1 active workflow | Up to 3 active workflows |
Full access Unlimited workflows.
|
| Backup | Not available | Every 24 hours | Every 8 or 24 hours |
Full access Mail and Chat up to every 20 minutes. Drive, Calendars and Contacts up to every 4 hours.
|
| Archive | Not available | Full access | Full access | Full access |
| Settings, Dashboard and Logs |
Optimised Some settings, dashboard widgets and Log Notifications are not available.
|
Full access | Full access | Full access |
Feature access by tier
Use this table for the detail behind each service above.
Full access
Limited access
Not available
| Feature | Email Signatures | Essential | Pro | Enterprise |
|---|---|---|---|---|
| Directory | ||||
| Users |
Optimised View Sig, Inspect Config/Permissions, Manage Roles, Move User only. Full Edit available.
|
Full access | Full access | Full access |
| Organisational Units |
Optimised Sync Sig, Manage Roles, Rename, Create Group/Smart Team only.
|
Full access | Full access | Full access |
| Smart Teams |
Optimised Shared tab hidden. Configure limited to Fields and Signatures. Actions limited to Manage Roles, Delete, Sync Sig.
|
Full access | Full access | Full access |
| Groups |
Optimised Manage Roles, Delete, Convert to Smart Team only.
|
Full access | Full access | Full access |
| Profile Fields | Full access | Full access | Full access | Full access |
| Mailbox Delegation | Not available | Full access | Full access | Full access |
| Drive Management | ||||
| My Drive | Not available | Full access | Full access | Full access |
| Shared Drives | Not available |
View only Includes risk data such as external members, public link sharing and ownerless drives. View drive and Open in Google Drive stay available.
|
Full access | Full access |
| Acting on Shared Drives | Not available | Not available |
One drive at a time Includes the folders and files inside a Shared Drive.
|
Full access |
| Bulk actions | Not available | Not available | Not available |
Up to 50 selected drives Select several Shared Drives and act on them together.
|
| Bulk Query | Not available |
View only You can open Bulk Query but not run a job.
|
View only You can open Bulk Query but not run a job.
|
Full access |
| Workflows | ||||
| Workflows | Not available |
1 active workflow Root OU does not count towards this limit.
|
Up to 3 active workflows Root OU does not count towards this limit.
|
Unlimited |
| Backup | ||||
| Backup | Not available |
24-hour frequency only Applies to Mail, Chat, Drive, Calendars, and Contacts. 3 times per week also available for Drive, Calendars, and Contacts.
|
8-hour or 24-hour frequency Drive, Calendars, and Contacts also support 3 times per week.
|
All frequencies Mail and Chat: up to every 20 minutes. Drive, Calendars, and Contacts: up to every 4 hours.
|
| Archive | ||||
| Archive | Not available | Full access | Full access | Full access |
| Email Signatures | ||||
| Signatures | Full access | Full access | Full access | Full access |
| Settings | ||||
| Settings |
Optimised Domain-wide Delegation SA, Vault Sync, and Delegation Sync hidden. Some Roles permissions hidden.
|
Full access | Full access | Full access |
| Role templates | Signature Manager only | Full access | Full access | Full access |
| Dashboard | ||||
| Dashboard |
Domain view only Some widgets not available on this tier.
|
Full access | Full access | Full access |
| Logs | ||||
| Logs |
Optimised Log Notifications not available.
|
Full access | Full access | Full access |
For more detail on Drive Management, see What's included in your Drive Management tier?
Upgrading your tier
You can upgrade your tier at any time directly within CloudM Automate. Select the Upgrade now button in the product to be taken to the CloudM Portal, where you can manage your subscription.
To discuss which tier is right for your organisation, or for any questions about pricing, contact your CloudM Account Executive or Customer Success Manager. You can also compare the tiers on the CloudM pricing page.