An Organisational Unit (OU) is a container used to structure your Google Workspace domain. Think of it like a folder structure — OUs are the folders and users are the files.
You have a central Root OU, and beneath it you can create multiple child OUs as well as place user accounts. OUs can be organised however suits your business — most commonly by office location (London, New York, Tokyo) or by department (Sales, Technical, HR).
Sync with Google Workspace
Any OU created in CloudM Automate is automatically created in Google Workspace. When CloudM Automate is first installed, any OUs already in Google Workspace are synchronised across, so you do not need to recreate your existing structure.
OU settings and inheritance
OUs have a range of configurable settings in CloudM Automate. Settings can be inherited by child OUs so you do not need to re-enter the same configuration at each level — or they can be overridden for a specific OU where needed.
Settings available at OU level include OU information, company data (Root OU only), inheritance rules for user accounts, display order, email signature format, mandatory fields, and offboarding configuration. Help articles for each of these settings are available throughout this knowledge base.
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