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Delegation

This feature is available on Essential, Pro, and Enterprise tiers. See what's included in your tier →

The Mailbox Delegation screen (Directory > Mailbox Delegation) displays a list of all currently configured email delegations across your domain, showing each delegate account and the mailbox they have access to.

Initial sync required

The delegation list is only populated after the initial delegation sync has been completed. Refer to the Delegate Access to Mail and Calendar article for more information.

Mailbox Delegation screen

Use the filter menu — accessed via the three-dots button in the top right corner — to search for a specific delegate.

Delegation filter menu

Edit an email delegation

Select the user email under the Inbox column to open the Delegate Access screen. From here you can edit who can access the mailbox and manage other mailboxes the user can access. Refer to the Delegate Access to Mail and Calendar article for more detail.

Delegate Access screen

Remove an email delegation

Select the checkbox next to one or more delegations and select Delete at the top of the table.

Delete delegation

Export delegations

Select Export at the top of the table to export the currently displayed delegations as a CSV. If a filter is applied, only the filtered results will be exported.

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