Admin users are the people who log into CloudM Continuity to manage policies, connections, and settings. They are separate from the Microsoft 365 users whose data is being synced. This article explains how to view and manage admin users in your tenant.
Admin users vs synced users
| Admin users | Synced users | |
|---|---|---|
| Who they are | IT administrators who manage CloudM Continuity | Microsoft 365 users whose mail data is being synchronised |
| How they access | Sign in to the CloudM Continuity dashboard via Google | Do not interact with CloudM Continuity directly |
| How they're added | Invited by another admin user | Matched by sync policy user selection rules |
| Roles | Super Admin, Admin, or Viewer | No role — they are data subjects, not platform users |
Viewing admin users
To see all admin users in your tenant:
- Click the Settings or user management option in the sidebar
- The user list shows each admin's name, email address, role, and when they were added
What you can do
| Action | Who can do it | Details |
|---|---|---|
| Invite a new user | Super Admin | Send an email invitation with a specified role. See Inviting users to your tenant. |
| Change a user's role | Super Admin | Promote or demote between Super Admin, Admin, and Viewer |
| Remove a user | Super Admin | Revoke access to the tenant. The user's account is not deleted — they simply lose access to this tenant. |
| View users | All roles | Any admin can see the list of users and their roles |
Removing a user
- Go to user management in the sidebar
- Find the user you want to remove
- Click Remove
- Confirm the action
Removing a user:
- Immediately revokes their access to the tenant
- Does not delete their CloudM Continuity account — they can still be invited to other tenants
- Generates an audit log event recording who was removed and by whom
Cannot remove yourself
You cannot remove your own account from a tenant. Another Super Admin must do this. Ensure you always have at least one Super Admin with access.
Audit trail
All user management actions are logged in the audit trail:
- User invited (with email and assigned role)
- User accepted invitation and joined tenant
- User role changed (with before and after role)
- User removed from tenant