Manual purge
The 'Purge Backup' functionality allows manual purging of backed up data of users and Shared Drives that no longer have an active backup policy and the data is within retention period.
To purge a User or Shared Drive backup:
- Select Backup from the main navigation menu and then select Purge Backups in the sub menu.
- Select the relevant User or Shared Drive tab.
- Select the user(s) or Shared Drive(s) you want to purge.
- Click Purge Selected.
- When purging user data you can choose what data to purge by ticking the tick box under Mail and/or Drive.
- Click Purge Backups.
The data purge will start within 1 hour of being triggered.
NEW - Chat has been added as a new item type in Release 1.10 - 5th August 2025. Calendar and Contacts are also available as work types.
The status of the purge will show in the relevant columns : Pending, Purging, Purged. Infinite is configured at domain level.
If a backup policy is reapplied, the user/Shared Drive will no longer show in the relevant ‘Purge Backups’ tab (the purging status will be cleared) and a new backup will start.