You can set the maximum number of days data is kept in Archive before it is purged (permanently deleted), in line with data compliance policies such as GDPR. You can set different values for Mail, Drive and Chat. Retention periods are set on the Storage Configuration page in Archive.
This process can permanently delete all archived data if it is not configured correctly. Only Archive administrators should carry it out.
Before you start
Sign in with a user who has the Edit Archive Retention permission.
Set the retention periods
- Go to Archive > Storage Configuration.
- Find the retention periods for Mail, Drive and Chat, and click Edit retention.
- Enter the number of days to keep Mail, Drive and Chat.
- If you do not want a fixed retention period, choose indefinite retention.
- Save your changes.