CloudM Migrate Hosted Architecture & Security

CloudM Migrate Hosted Architecture & Security

Introduction

Architecture

User Interface

Configurations

Data Storage

Certification

GDPR

Penetration Testing

Introduction

The purpose of this document is to provide an overview of the technical architecture of CloudM Migrate Hosted and the security measures used within the software.

Server Architecture & Security

CloudM Migrate Hosted is provided as a SaaS solution. Primary and Secondary servers are automatically provisioned based on migration size. It is useful to understand the architecture and how CloudM Migrate Hosted operates to highlight the security measures implemented.

 

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User Interface

The user interface is the central point of administration for CloudM Migrate Hosted. Migrations are started and stopped from the interface, and feedback on the progress of the migration is provided through the interface. The user interface is always installed to the same server as the primary server.

Source and Destination configurations

The source and destination configurations are the platforms that data is being migrated from (Source) and to (Destination). CloudM Migrate Hosted supports a wide range of source configurations migrating to Google Workspace or Microsoft 365. Communication between secondary servers and source/destination configurations is encrypted using a combination of HTTPS and native API encryption provided by the configurations in question.

See below an overview for each source endpoint:

Source Configurations HTTPS Encryption Native Encryption
Microsoft Exchange 2000-2019 Y NA
Microsoft Office 365 Y NA
Exchange Online Archives Y NA
OneDrive for Business Y NA
SharePoint 2007+ Y NA
Scalix 11 or higher Y NA
Zimbra 7.2.2 or higher Y NA
Generic IMAP NA Y
Google Workspace for Business/Education Y NA
Box Y NA
Dropbox for Business Y NA

See below an overview for each destination endpoint:

Destination Configurations HTTPS Encryption Native Encryption
Google Workspace for Business/Enterprise and Google Drive Y NA
Google Vault Y NA
Google Cloud Storage Y NA
Microsoft Office 365 and SharePoint Online Y NA
Azure Storage Y NA
Microsoft Exchange 2010 SP2+ Y NA
Exchange Online Archives Y NA

For details on native encryption, please refer to the native API documentation for the endpoint in question.

Data Storage

Both primary and secondary servers use the following components to temporarily store migration data during a migration.

  • Encrypted SQLite databases (AES256)
  • Encrypted temporary file storage (AES256)

Other project related data is provided by:

  • SQLite databases
  • SQL Server - Server 2019 Express is installed by default.
  • Redis - Installed as part of the CloudM Migrate installation process.

All of these store non-sensitive data such as item IDs in order to provide reporting on migrations.

Where CloudM Migrate requires a username or password to interact with a system, and stores sensitive data like this, that data is stored encrypted within SQL Server (AES256). SQL Server 2019 Express is installed by default.

Certification

CloudM is an ISO 27001 and Cyber Essentials-certified organization.

GDPR

There is a dedicated Data Protection Manager in-place. The business has the relevant systems to comply with its obligations as a data controller and processor and the requirements around data processing principles, rights of the data subject and security of processing.

Penetration Testing

Regular third party penetration testing is conducted on the product to verify this protection is in place. Testing takes place every 12 - 18 months by a Crest accredited provider.

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