Archive Status

The Archive Status page is a log of all data moving into CloudM Archive. Use it to track active jobs, check item counts and investigate any items that failed to archive.

Open Archive Status

1. Sign in to CloudM Automate with an account that has Archive permissions.
2. Go to Archive > Archive Status.

Understand the page

Table columns

Below the summary is a table of all archive jobs, newest first.

• User: the user account the data was archived from.
• Archive Date: when archiving began.
• Storage Bucket: the storage bucket the user's data has been archived to.
• Archive Count: the number of items processed.
• Coverage: the type of data included, for example Mail, Drive or Chat.
• Status: the current state of the job: Running, Completed or Failed. Purging, Purged and Purge Failed show whether the source data was deleted from the live environment after archiving.

View errors and retry

Click any row in the table to open the side panel.

• Item breakdown: the number of files and folders.
• If a job shows Failed or a partial status, a View Errors button appears. Click it to list the items that caused the error.
• Click Retry in the panel to try archiving the failed items again.

Filter the table

The table works the same way as the Backup status tables. To find a job quickly, filter the list by:

• User: search for a user's email address or name.
• Status: for example, show only failed jobs.
• Storage bucket.

Export the data

Use the export button to export the filtered list, either as a CSV file attached to an email or as a Google Sheet saved to your Drive. Exports are limited to 10,000 entries.