Inheritance allows you to automate Organization Details (such as office addresses) based on where a user sits in your directory. By using an OU or a Smart Team as a "Virtual Field," you can sync physical locations to hundreds of users at once without ever editing an individual profile.
The Container as a "Virtual Field"
In CloudM, the Organizational Unit (OU) or Smart Team acts as a central source of truth. Instead of typing an address into every user's profile, the container "holds" the data and pushes it down to everyone inside it.
How the Automation Trigger Works:
Step A: Enter Source Data in Directory > Org Units > Edit (or Smart Team Details)
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Step B: Activate the link in Directory > Profile Fields > Inheritance
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Result: Users automatically "catch" the data from their container.
- The Benefit: If your office moves, you update the address on the OU once. CloudM then updates every user in that folder automatically.
- The Trigger: When you move a user from one OU to another, CloudM automatically swaps their address data during the next sync. This prevents "Data Ghosting" (where old office info follows a user to a new role).
OUs vs. Smart Teams: The "Search and Claim" Hierarchy
A user can sitting in one OU and belong to multiple Smart Teams. CloudM uses a specific hierarchy to decide which data wins:
- Smart Teams (The Override): CloudM searches your Smart Teams from top to bottom. The first team set to Enable for a field "claims" that field for the user.
- Organizational Units (The Fallback): If no Smart Teams have "claimed" a field, CloudM falls back to the Explicitly set rules of the parent OU.
Configuring Inheritance Rules
Step 1: Define the Source Data
Navigate to Directory > Org Units (or Smart Teams), select your target, and click Edit (or Details). Ensure fields like Address or Telephone are populated and saved.
Step 2: Access the Inheritance Tab
Navigate to Directory > Profile Fields > Inheritance. On the left-hand side, select the OU or Smart Team you wish to configure.
Step 3: "Flip the Switch" (Explicit vs Enable)
Find the specific field you want to automate and check the box for:
- "Explicitly set Profile Property Inheritance" (for OUs)
- "Enable" (for Smart Teams)
Why is this required? This activates the automation. If this is NOT selected, the container is "transparent," and CloudM will ignore the field.
Step 4: Save and Trigger Sync
Click Save. To see changes reflected in Google Workspace immediately, trigger a manual sync:
Settings > Domain Settings > Domain Actions > Domain Synchronisation > Request Sync.