Username requirements
Due to Google limitations, the primary email address must adhere to the naming conventions described in this Google article. Accented letters, ampersands, and characters such as "ł" cannot be used and will cause an error.
To create a new user, navigate to Directory > Users and select Create new user. This opens a four-step wizard.
Step 1 — Basic information
Enter the user's name, primary email address, and initial password before continuing.
| Field | Description |
|---|---|
| First Name | The user's first name. |
| Last Name | The user's last name. |
| Primary email address | The user's primary email address. |
| Domain | Select your domain from the dropdown. Only your domain will be available. |
| Password | Enter an initial password. A password strength indicator is shown below the field. Repeat the exact password in the Confirm password field. |
| Force password change on next login | Check this box to prompt the user to set a new password when they first sign in. |
Select Next to continue.
Step 2 — Licenses
Assign a Google Workspace licence to the user. Licences can also be added after the user has been created.
- Select + Add Google licenses.
- In the modal that appears, select the License name from the dropdown. CloudM Automate supports all licence SKUs listed in this Google article, with the exception of Google Voice, Cloud Identity, and Cloud Identity Premium SKUs.
- Select the SKU from the dropdown. Only SKUs associated with the chosen licence name will be displayed.
- Select Add license.
Licence availability
All licence types are displayed regardless of availability. It is your responsibility as a business to ensure you have licences available to assign.
Select Next to continue.
Step 3 — Organisation
Assign the user to an Organisational Unit and optionally add them to groups or set an offboarding date. New users default to the root OU until another OU is selected.
| Field | Description |
|---|---|
| Organisational Unit | Select the OU you want the user to belong to. |
| Groups | Search for and add the user to any Smart Teams or Groups. |
| Explicitly set offboarding date | Check this box to configure a date and time when the user will be offboarded. Useful for contractors or users with temporary access. |
Select Next to continue.
Step 4 — User details
Add optional profile details, addresses, and tags for the new user.
| Field | Description |
|---|---|
| Job Title | The user's job title. |
| Employment | The user's employment type, for example Full-time or Contractor. |
| Company | The user's company name. |
| Department | The user's department. |
| Description | A short description for the user. |
| Addresses | Select + Add address to add one or more addresses for the user. |
Select Create User. The user will be created and appear in the Users list.
Need help? Contact CloudM Support