Historic tab

The Historic tab (Workflows > Offboarding Status) shows all completed offboarding processes, including those with a successful, failed, or aborted status. Processes are moved from the Processing tab to the Historic tab after 7 days.

If you encounter issues after an offboarding process has completed — for example, migrated items are missing or not in the expected location — you can use the historic log to troubleshoot.

What you can see

The list shows the user that was offboarded, when the process started and finished, the step that completed the workflow, and the status of the final step. For example, if a workflow was aborted, the current step shown will be the step that was being processed when the abort was initiated.

You can filter the list by Status (All, Aborted, Failed, Successful) or search for a specific user.

Viewing offboarding details

To see more detail about a specific user's offboarding process, select their name to open the offboarding detail page. This full page view shows each step in the workflow along with its outcome.

Select an individual step to view additional information, including the number of items successfully processed, skipped, or failed, recipient names and labels, and new user ID. Failed steps also show additional detail on why the step failed to help with troubleshooting.