A Folder With the Specified Name Already Exists

Platforms

Source: Any  Destination: Exchange/Microsoft 365

Problem

Error encountered during a migration to Exchange/Microsoft 365.

Service Exception processing request. Code: ErrorFolderExists, Message: A folder with the specified name already exists., Retry

The reason for this error, is that the source platform has a native folder - 'Notes' for example, and the destination Exchange/Outlook also has a native Notes folder, but only for Outlook Notes.

Solution

The source folder needs to be renamed for a migration to work.

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