CloudM Migrate can migrate users' private 1-1 or group chat messages, rehydrating the last 10 messages of each chat to Teams, with older messages migrated (and displayed) as an email, with conversations stored in folders (named using the names of the users involved in the Private Chat).
In order to migrate private chats with 'Rehydrate Teams Private Chats' enabled to your Microsoft 365 environment using modern authentication, you must install an Azure Active Directory application to grant API permissions.
CloudM Migrate can create this application for you. Click on the 'Create Azure AD Delegated Application' button to create the application. Once the application has been created successfully, click on 'Consent Delegated Application' button to complete the process.
You can also migrate Private Chats from Microsoft Teams to Mail. Individual messages will be migrated (and displayed) as an email, with conversations stored in folders (named using the names of the users involved in the Private Chat).
Multi Factor Authentication must be disabled for the specified admin accounts when migrating Microsoft Teams.
Migrate a user's Private Chats
- On the Source Platform screen, select Advanced Settings > Microsoft Teams/Groups > Teams Chat API Licensing Model and use the drop down menu to choose either None, Model A, or Model B.
As this uses a metered API, a payment model must be specified. If you select None, the default evaluation mode will be used. See here for more information.
- On the Destination Platform screen, enable Advanced Settings > Microsoft Teams/Groups > Rehydrate Teams Private Chats
- On the Items to Migrate screen, add the user that you want to migrate from (Source) in the Export Name and the user that you want to migrate to (Destination) in the Import Name, and ensure that the Conversations checkbox is checked.
- On the Config Settings screen, select Advanced Settings > Email > Private Chat Top Level Folder and enter a name for the folder that all the user's Private Chats will be displayed in within Outlook.