The Notifications section (Settings > Notifications) allows you to manage a mailing list of the users and groups that will receive email notifications about the system.
The email address associated with the Admin Account is automatically added to the list and cannot be removed.
As well as individual users, you can add an internal group address, for example it-alerts@yourdomain.com. This can be any Google Group in your domain, including a Smart Team, which is a Google Group at its core. Notifications then go to every member of the group, so you do not have to maintain the list of individual recipients here.
Add a user or group to the mailing list
- In the Notifications section, select the Additional Users field.
- Start typing the email address of the required user or group. User accounts are filtered in real time and displayed in a dropdown.
- User accounts autocomplete as you type. Group addresses do not autocomplete and are not shown in the dropdown, so type the full group address.
- Select the required user from the dropdown, or finish typing the full group address, then select the + Add icon next to the email field.
- The email address will appear beneath the field.
- Select Save at the bottom of the page.
Remove a user or group from the mailing list
- Select the x icon at the end of the email address you want to remove.
- The email address will be removed from the list.
- Select Save at the bottom of the page.
Notification types
You can customise which notifications the recipients on your mailing list receive. Select the relevant checkboxes to configure notification types. Note that some notifications are mandatory and cannot be deselected as they contain critical system information.
Drive Management summary email
If you have Drive Management, you can receive a weekly summary email about the health of your shared drives. It is sent on Monday mornings and covers:
- shared drives with no active manager, external managers or inactive members, with examples
- any shared drives that failed to sync
- your shared drive count, storage and items, and drives approaching Google's 500,000 item limit
Shared drives whose details have not synced yet are not included.
To receive it, select Drive Management Insights in the notification types, then select Save.
The option is off by default
Optional emails, including the summary email and Domain Insights, are only sent when their checkbox is selected.
Need help? Contact CloudM Support