Smart Contacts – CloudM

Please note, this feature is currently not available in CloudM Manage for Microsoft

Smart contacts allow you to create dynamic contact groups that can easily be shared out with individuals or groups across your organisation.

Contacts will be synchronised to your Gmail Contacts across both web and mobile devices.

To edit Smart Contacts, you will need to have both the Manage Smart Contacts and Manage Groups permissions assigned.

Smart Contacts Group Example

All users with the tag 'manchester support' are added to a Smart Contacts group called Manchester Support Staff which will be synchronised to the selected users Contacts.

When a Smart Contact is created, the Google People API adds the contact to both the Smart Contact name label and to the "Contacts" label. This is so that contacts also appear on mobile devices.

However, when the Contact is deleted, it is only removed from the Smart Contact name label, and not the "Contacts" label (as there is currently no way to know if the Contact was already in the "Contacts" label prior to the creation of the Smart Contact).