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Migrating Microsoft Shared Mailboxes

CloudM Migrate supports the migration of Microsoft Shared Mailboxes. This guide provides essential considerations and steps for a successful migration.

 

Understanding Shared Mailbox Migration

Shared Mailboxes are handled differently from standard user mailboxes within CloudM Migrate.

  • Discovery: Shared Mailboxes are not automatically discovered when using the Items to migrate > Get items from source option.

  • Manual Addition: You must manually add Shared Mailboxes to the Items to migrate list. Follow these guidelines:

    • Export Type: User

    • Export Name: Source primary email address

    • Import Type: User or Group

    • Import Name: Destination primary email address

    • Given Name/Item Name: (Required if CloudM Migrate is creating the entity)

    • Family Name/Item Description: (Required if CloudM Migrate is creating the entity)

 

Flexible Destination Options for Shared Mailboxes

Depending on your chosen destination platform, Shared Mailboxes can be migrated to various entity types:

  • Users

  • Groups

 

Supported Migration Scenarios

CloudM Migrate offers specific support for different Shared Mailbox migration scenarios:

 

Microsoft Shared Mailbox to Microsoft Shared Mailbox

This migration is supported as a User to User migration.

  • Permissions: CloudM Migrate supports the migration of source mailbox delegate permissions to the destination Shared Mailbox.

  • Folders/Categories: Source mailbox folders and categories are migrated as-is.

 

Microsoft Shared Mailbox to Google Workspace User

Important Note: Unlike Shared Mailboxes in Microsoft, Google Workspace user accounts are licensed entities and incur costs.

  • Permissions: CloudM Migrate supports the migration of source mailbox delegate permissions as delegates to Google Workspace users.

  • Folders/Categories: Source mailbox folders and categories are migrated to Gmail labels.

 

Microsoft Shared Mailbox to Google Group

Important Note: Similar to a Microsoft Shared Mailbox, a Google Group is a free entity.

  • Permissions: CloudM Migrate does not support the migration of source mailbox delegate permissions to Google Groups members.

  • Folders/Categories: CloudM Migrate does not support the migration of source mailbox folders or categories to Google Group labels.

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