Assigning a Default Signature to an OU or Smart Team

CloudM signatures can be assigned to a user's default (typically Primary) email address, as well as to their secondary domain send-as aliases and Google Group (or Smart Team) send-as aliases. This allows different signatures to represent different brands or roles within your organisation, depending on which address the user sends from.

This article covers assigning signatures to a default address or a secondary domain. For Google Group or Smart Team send-as aliases, which use a separate configuration tab, see How to Assign a Signature for Google Group Send-As Aliases.

To assign a signature:

1. Navigate to Signatures > Email Signature Management.
2. Find and select the required OU or Smart Team from the lists.
3. If assigning to an OU: decide whether to 
   • Enable Inherit signature from [parent] to use the same signature as the parent OU, or disable the option to select a specific signature. 
   • Enable Automatically sync signatures to allow the changes you make to be synced to users, or disable to save any changes as a draft without applying them.
4. If assigning to a Smart Team: 
   • Make sure the Enabled option is on.
   • Enable Automatically sync signatures to allow the changes you make to be synced to users, or disable to save any changes as a draft without applying them.

To add/deploy default signatures to an OU or Smart Team:

1. Click +Add Signature.
2. If you want the signature associated with a secondary domain rather than the Primary email address for the set of users, click the drop-down menu and select the domain you want to add the signature to. See How to Assign a Signature for Secondary Domain Send-As Aliases for a full walkthrough.
   • As well as Primary email address, you will also see the main email address for your domain listed (as the second option in the list). This signature will apply when the user has an email alias that uses the same domain name. For example, John.Smith@maincompany.io has the alias address Technical.Content@maincompany.io.
3. Under the Default signature tab, you will see the current signature assigned to the OU or Smart Team. To change it, click Add Signature.
4. Browse the list of your available Email Signatures (or use the Search field to filter the list) and select the signature you want to assign.
   • Use the Tags drop-down menu to quickly search for all signatures with a specific tag.
5. The selected signature will now appear under the Default Signature tab.
6. Click +Add.
7. Once added, Delete and Preview options will be visible.
   • Delete: Remove this signature assignment from the OU or Smart Team. This does not delete the signature from your library.
   • Preview: View the selected signature for any specified user.
8. Select Save to confirm.