CloudM Automate is available on four tiers. This article summarises what each tier includes so you can quickly check what's available to you. For detailed information on any feature, refer to the relevant KB article.
Not sure which tier you're on? Your current tier is shown as a badge next to the CloudM logo in the product header.
Email Signatures
Full email signature management with limited directory administration.
Essential
Introduces workflows and backup with entry-level limits.
Pro
Increased workflow capacity and backup frequency options.
Enterprise
Unrestricted access to all features with no limits.
Feature access by tier
Full access
Limited access
Not available
| Feature | Email Signatures | Essential | Pro | Enterprise |
|---|---|---|---|---|
| Directory | ||||
| Users | Limited View Sig, Inspect Config/Permissions, Manage Roles, Move User only. Full Edit available. |
Full access | Full access | Full access |
| Organisational Units | Limited Sync Sig, Manage Roles, Rename, Create Group/Smart Team only. |
Full access | Full access | Full access |
| Smart Teams | Limited Shared tab hidden. Configure limited to Fields and Signatures. Actions limited to Manage Roles, Delete, Sync Sig. |
Full access | Full access | Full access |
| Groups | Limited Manage Roles, Delete, Convert to Smart Team only. |
Full access | Full access | Full access |
| Profile Fields | Full access | Full access | Full access | Full access |
| Mailbox Delegation | Not available | Full access | Full access | Full access |
| Workflows | ||||
| Workflows | Not available | 1 active workflow Root OU does not count towards this limit. |
Up to 3 active workflows Root OU does not count towards this limit. |
Unlimited |
| Backup | ||||
| Backup | Not available | 24-hour frequency only Applies to Mail, Chat, Drive, Calendars, and Contacts. 3 times per week also available for Drive, Calendars, and Contacts. |
8-hour or 24-hour frequency Drive, Calendars, and Contacts also support 3 times per week. |
All frequencies Mail and Chat: up to every 20 minutes. Drive, Calendars, and Contacts: up to every 4 hours. |
| Archive | ||||
| Archive | Not available | Full access | Full access | Full access |
| Email Signatures | ||||
| Signatures | Full access | Full access | Full access | Full access |
| Settings | ||||
| Settings | Limited Domain-wide Delegation SA, Vault Sync, and Delegation Sync hidden. Some Roles permissions hidden. |
Full access | Full access | Full access |
| Role templates | Signature Manager only | Full access | Full access | Full access |
| Dashboard | ||||
| Dashboard | Domain view only Some widgets not available on this tier. |
Full access | Full access | Full access |
| Logs | ||||
| Logs | Limited Log Notifications not available. |
Full access | Full access | Full access |
Upgrading your tier
You can upgrade your tier at any time directly within CloudM Automate. Select the Upgrade now button in the product to be taken to the CloudM Portal, where you can manage your subscription.
To discuss which tier is right for your organisation, contact your CloudM Customer Success Manager.