The CloudM Continuity dashboard provides several metrics and visual indicators to help you understand the health of your sync operations at a glance. This article explains each section in detail.
Metrics row
Four summary cards are displayed across the top of the dashboard:
| Card | What it shows | Subtitle |
|---|---|---|
| Total data synced | The total volume of data synced, displayed in KB, MB, or GB depending on scale | "Across all users and sync types" |
| Users synced | The number of users that have completed their initial sync | "Completed initial sync" |
| Changes Last 24h | The number of changes processed in the last 24 hours | "System actively syncing" (when sync activity is detected) |
| Failed Users | The number of users whose most recent sync failed | "Most recent sync failed" |
The Failed Users card is visually distinct from the other three, making it easy to spot at a glance when users need attention.
Sync pipeline
The sync pipeline shows where your users are in the sync lifecycle as a three-stage flow. Each stage displays an icon, a label, a status subtitle, and a user count.
| Stage | Status subtitle | What it means |
|---|---|---|
| Waiting | Policy assigned | Users have been matched to a policy but initial sync has not started yet |
| Initial Sync | In progress | The last 30 days of mail data is being migrated from Microsoft 365 to Google Workspace |
| Synced | Initial complete | Initial sync is done. The user is now in the delta sync cycle. |
The Synced stage also shows delta status indicators for each user:
| Indicator | Colour | Meaning |
|---|---|---|
| Idle / Up to date | Green | The most recent delta sync completed successfully and no sync is currently running |
| Running delta | Blue | A delta sync is currently in progress for this user |
| Last delta failed | Red | The most recent delta sync failed and needs investigation |
Users flow from left to right through the pipeline as their data is synchronised. New users start at Waiting and progress to Synced.
Quick info panel
The quick info panel provides three summary counts:
| Metric | What it shows |
|---|---|
| Users with active policy | The total number of users currently assigned to an active sync policy |
| Successful syncs all time | The cumulative count of all successful sync operations |
| Failed syncs all time | The cumulative count of all failed sync operations, displayed in red |
Last successful sync
This section shows when the most recent successful sync completed. It is displayed in two ways:
- Relative time — shown prominently (e.g. "2 days ago")
- Absolute timestamp — shown below in full (e.g. "7th April 2026 at 14:56")
The display is colour-coded by freshness to help you quickly assess whether your syncs are running on schedule:
| Freshness | Colour | Interpretation |
|---|---|---|
| Recent | Green | Syncs are running normally and data is fresh |
| Ageing | Amber | Some time has passed since the last sync — worth checking |
| Stale | Red | A significant time has passed — investigate on the Sync Status page |
Watch the last successful sync indicator
For a business continuity product, data freshness is critical. If this indicator turns amber or red, investigate which users are falling behind by checking the Sync Status page.
Initial sync status and delta sync status
Two donut charts show the breakdown of sync operations by outcome. Each chart has a "View more" link that takes you to the Sync Status page filtered by the relevant sync type.
The centre of each donut displays the total count. When no data is available, the chart shows a "No data available" message instead.
Initial sync status
Shows the breakdown of initial sync operations across all users — how many have completed, are in progress, or have failed.
Delta sync status
Shows the breakdown of ongoing delta sync operations — how many are succeeding, running, or failing.
Error states and loading behaviour
Each dashboard section loads independently from the others. While data is being fetched, skeleton placeholders are displayed. If a section has no data to show, a "No data available" empty state appears. This means one section can display data while another is still loading or empty.